





Acknowledge impact, Clarify intention, Transform behavior. Practice subtle variations: questions, reflections, and direct statements. Include follow-ups checking on the person affected. Try versions for peer-to-peer and manager-to-direct contexts. Debrief emotional responses and refine wording. Add your favorite A.C.T. line to the comments, describing a real moment where it worked or where you adjusted mid-conversation.
Everyone missteps. Roleplay receiving feedback without defensiveness: pause, thank, reflect, and repair. Practice owning the impact, not only the intention. Draft a concise follow-up message that demonstrates learning and next steps. Keeping dignity for all encourages continued candor. Share a repair message that felt sincere in your experience, helping others navigate humility with practical, grounded language.
Witnesses often freeze from uncertainty. Practice three pathways: support the impacted person, address the comment, and engage allies. Use pre-commitments with colleagues to reduce hesitation. Test escalating steps if harm continues. Track moments you acted and what you learned. Invite readers to form an accountability pair in the comments and schedule a quick roleplay check-in this month.